Why don't you offer UNLIMITED transfer?

There really is no such thing as unlimited transfer. Hosting services that offer unlimited transfer realize that a web server can only output so much data - which means it's not really unlimited. Based on their fees, they will place enough web sites on a single server so they may profit from the bandwidth that the server may use. This can make your web pages extremely slow since the server is being pushed to its limit. At XtraOrbit, we space our sites over numerous servers assuring that your site and server will ALWAYS be fast.

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Where do I put my webpages and files?

WebPages and files should be uploaded to the directory called 'public_html'. Anything you place in this directory will be accessible from the web at the root level of your domain.

What is the difference between www and public_html folders?

There is no difference between the www and public_html folders. The actual directory that you place your web files in is public_html folder. The www is a symbolic link (a shortcut) that points to...

You didn't receive the welcome email from us

Please check the junk or spam folder of your email. You should find en email titled "Welcome to XtraOrbit" there.

Why my new hosting account doesn't work?

If you ordered hosting with an Existing Domain (not registered with us), make sure to change your domain name-servers to the following values: ns1.xtraorbit.com ns2.xtraorbit.com Please...

What is the URL of the cPanel of my my hosting account?

Your cpanel is located at https://www.yourdomain.com/cpanel If you are migrating from an old hosting company, make sure to change the name servers of your domain to the values provided in our...