Are there any restrictions on the content we put on our site?

For detailed information concerning web content limitations, please refer to our Terms of use.

 Are there any restrictions on XtraOrbit money back guarantee?

Our Money Back Guarantee has a window of 30 days, within which you can request a full refund.Accounts cancelled, suspended or terminated by XtraOrbit for violating our Terms of Use do not qualify...

 Are there any restrictions to join XtraOrbit affiliate program?

No. Our Affiliate Program is open to everyone in the world, from all countries. The only thing that we request is that you comply with our Affiliate's Terms of Service upon signing up.

 Can I cancel my hosting account and receive a refund?

Yes, as long as your cancellation request is within 30 days of your purchase date. During that period, you are covered by the 30 days money back guarantee.After 30 days, you can still request a...

 Can I use my affiliate link to order hosting for myself?

No. This is against our affiliate agreement. If you are interested in a getting discount, please contact our sales representative or your account manager.

 How can I Uninstall Frontpage Extensions?

If you are having problems publishing your site using Frontpage, the first test is to uninstall and then reinstall your Frontpage Extensions. If you are still having trouble with Frontpage after...

 How to Delete a file or folder?

CPanel includes a Trash folder, which operates the same way as the Windows Recycle Bin. All deleted files are automatically placed in the Trash folder and can be restored to their original...

 How to join your affiliate program?

You can sign up for our affiliate program at https://affiliate.xtraorbit.com/signup.php

 How to login to cPanel?

This article describes to locate and access your XtraOrbit Web Hosting Control Panel - cPanel: To log in to your cPanel, please follow these steps: In your web browser, type the cPanel address...

 How to set up a domain name to work with XtraOrbit hosting?

There are three options for setting up your domain to work with XtraOrbit Hosting: If you purchase your domain directly from XtraOrbit, no further action is required. We will set the name server...

 How to use webmail from within cPanel?

You can access your email by opening your webmail at your browser and then entering your account name and password: Use your web browser to go to https://webmail.example.com, where example.com is...

 Is it possible to sell advertising space on my site?

Yes! You are welcome to make money selling ad space of all shapes and sizes on your site! Note that the content restrictions from our Terms of Use apply to any advertisements you place on your pages.

 Is there any benefit to prepay for 6 months, 1 year or 2 years?

When you buy hosting, your will get FREE GIFTs , in the form of Additional Free Months, if you perpay for more than the standard 3 months cycle.Click here to learn more about your gifts.

 Is there anything else I should know about your SPAM policies?

Please refer to our Terms of Use.

 What is a domain name?

A domain name identifies one or more IP addresses. The domain names are used in URL to identify particular Web pages. For example, in the URL http://www.xtraorbit.com, the domain name is...