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 Are your templates Microsoft FrontPage compatible?

Most of templates come with HTML that is compatible with Adobe GoLive, Macromedia Dreamweaver and Microsoft Frontpage. Please check the 'sources available' field in the template preview window.

 How can I modify a template to suit my particular website?

Please visit our Help Center Section to get detailed information.

 How can I modify flash portion of the template?

You need to use Macromedia FlashTM to edit animated part of the template. Please visit the site of the developer: http://www.macromedia.com/software/

 I ordered a template but haven't received the download information?

In this case please contact our Billing Department via e-mail (billing@template-help.com).

 I was wondering if you could give me the contact info for a particular designer?

Sorry, our corporate policy prohibits direct contacts with contractually oblidged designers.

 I would like to make payment by company check. Is that possible?

Please use MoneyBookers payment option. They accept payments by check.

 I would like to purchase a template, but it is not available on the site anymore.

The template has been sold out for exclusive price. Look for similar templates in our collection!

 In what formats are your templates available?

Website templates are available in Photoshop and HTML formats. Fonts are included with Photoshop file. In most templates HTML is compatible with Adobe GoLive, Macromedia Dreamweaver and Microsoft...

 Is it possible for me to pay one price and have access to all downloads for a certain amount of time?

Sorry, we do not provide membership based services.

 Is it possible to reactivate my download link if it was deactivated after 3 days?

Yes. Please contact our billing department and they will reactivate your link.

 Is it possible to use your templates to develop websites for my customers?

Yes. It is perfect for designers who want to offer their customers a high-quality design and also save time and money. Mind that when you purchase the template with oridnary or exclusive licence...

 Is it reasonable to make unique purchase of template that was already purchased before?

Yes. Because there is very small chance that you will find the same design on the net. There are more than 8,000,000,000 webpages online now according to statistics on www.google.com.

 Is the license a one-time fee payment?

Yes, the payment for your template is a one-time fee without any additional charges. After purchasing you may use the template as many times as you need for one website.

 Is there any return policy?

Since our company is offering non-tangible irrevocable goods we do not issue refunds after the product is shipped, which you are responsible for understanding upon purchasing any article at our...

 What am I allowed and not allowed to do with the templates?

You may: Build a website using the template in any way you like. You may not: Resell or redistribute templates (like we do). Claim intellectual or exclusive ownership to any of our...

 What are the advantages of purchasing a website template?

The major advantage is price: You get a high quality design for just $20-$70. You don't have to hire a web designer or web design studio. Second advantage is time frame: It usually takes 5-15 days...

 What do I receive when I order a template?

After you complete the payment via our secure form, then you will receive a confirmation email with link(s) to download .zip(s). The .zip file(s) contains the following: PSD file(s), HTML file(s),...

 What is the best place to find photos/images for modification of my template?

We recommend you to purchase images from www.gettyimages.com,as we think they are the best.

 What is the difference between unique and non-unique purchase?

NON-UNIQUE PURCHASE: Non-exclusive purchase means that other people can buy the template you have chosen some time later. UNIQUE PURCHASE: Exclusive purchase guarantees that you are the...

 What software do you recommend for making HTML?

We think that Macromedia Dreamweaver is the best.

 When I try to open the flash fla file, I get an error Unexpected file format.

This means that .fla file is incompatible with your Flash version. Please install Flash MX to edit this file or get in touch with our support personnel to have the file converted to appropriate...